Your privacy

We take your privacy very seriously and treat all your personal information as confidential. Novo Design will not willfully disclose any confidential information without your prior permission. Your details will not be passed onto a third party for their use in promotional purposes.

Therefore we have adopted a Privacy Policy, which determines how we collect, store and use the information that you provide us with. This policy relates to your use of this website, the data you supply to us and our use of that data.



Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, and telephone numbers, when voluntarily submitted by our visitors.

The information you provide is used to fulfill your specific request such as making a purchase from our online store. This information is only used to fulfill your specific request.  By completing a purchase online, you consent to the personal data you provide being processed as required to complete your purchase.

If you choose to subscribe to our mailing list, we will use only your name and email address for sending you a newsletter. All newsletters from this site allow you to opt out of further mailings.

We may ask you for your date of birth, which will be used to identify you if you wish to make changes to your account or your order by telephone.

We do not store credit or debit card information.




This website uses cookies, which are useful tools for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customise and optimise the site for visitors. Personal information cannot be collected via cookies. Cookies can be disabled by you within your browser’s options.



Distribution of Information

Rest assured that we will never share your personal information with a third party for marketing purposes.

We will only share information with a Government agency as required or permitted by law with regard to fraud prevention or investigation.

In order to complete the delivery of your purchase we will pass your name, address and telephone number to the delivery company contracted to carry out the delivery of your purchase. Novo Design requires all such third parties to treat your personal information as fully confidential and to fully comply with our Privacy Policy.